We strive to provide assurance to patients that Haverthwaite Surgery is committed to continually providing high quality healthcare for all patients and supporting the staff who provide this care. 

All patients regardless of age, gender, ethnic background, culture, cognitive function, or sexual orientation have the right to have their privacy and dignity respected.
The Accessible Information Standard is defined as:

"A specific, consistent approach to identifying, recording, flagging, sharing and meeting the information and communication support needs of patients, service users, carers and parents with a disability, impairment or sensory loss".

This means that all patients should be provided with the means to access all their relevant medical information in a format that is appropriate to their needs.

It applies as a legal duty to comply with the Accessible Information Standard to all service providers across the NHS and adult social care.

Please refer to Haverthwaite Surgery's Accessible Information Policy for further detail.