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General Data Protection Regulation

The General Data Protection Regulation (GDPR) is a new law that determines how your personal data is processed and kept safe, and the legal rights that you have in relation to your own data.

The regulation applies from 25th May 2018, and will apply even after the UK leaves the EU. Please click here for more GDPR information.

Repeat Prescriptions

Repeat prescriptions are available where appropriate for those on long-term treatment. They are processed on our computerised system when authorised by a doctor. Please order after 10am

There are a number of ways to order a repeat prescription:nice_vlue_pills

  • Leave your prescription counterfoil with the items required ticked in the box at the reception desk.
  • Post it to us with a stamped addressed envelope if you want it posted back to you.
  • Patient access-please contact reception for a pin.

Repeat prescriptions may also be requested by phone, but this carries the risk of mishearing drug names or dosages so we do encourage you to use a written method when possible.


Your medication can be collected from Haverthwaite surgery during regular opening times. If you wish to nominate another person to collect your medication, please ask for the appropriate form at reception, and complete for our files.

It would be very helpful if patients could advise our staff when ordering the prescription where they wish to collect it from.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

symbol error 3Please allow 2 full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

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